---
title: Creating & Managing Clients on the Remitian Dashboard
description: Learn how to create, edit, and manage clients in the Remitian Dashboard with step-by-step instructions, screenshots, and tips on setting up access, managing tax accounts, and viewing payment history.
---

[Skip to content](https://help.remitian.com/creating-managing-clients-on-the-remitian-dashboard#main-content)

English

Show submenu for translations

[More support](https://help.remitian.com/kb-tickets/new?hsLang=en)

![1 color shield - light](https://help.remitian.com/hs-fs/hubfs/1%20color%20shield%20-%20light.png?width=200&height=50&name=1%20color%20shield%20-%20light.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [More support](https://help.remitian.com/kb-tickets/new)
- [Contact us](mailto:support@remitian.com)

[Contact us](mailto:support@remitian.com)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Center](https://help.remitian.com/?hsLang=en)
2. [Accounting Firms](https://help.remitian.com/accounting-firms?hsLang=en)
3. [Client Management](https://help.remitian.com/accounting-firms?hsLang=en#client-management)

# Creating & Managing Clients on the Remitian Dashboard

## This article shows how to create a new client and manage client details from the Remitian Dashboard, including editing contact info, deactivating a client, and viewing key areas such as tax payments, tax files, linked bank accounts, tax accounts, and payment history.

> 🎥 **Video:** See the full walkthrough at the end of this article.

#### *Prerequisites*

- You’re signed in to the Remitian Dashboard with a role that can create/manage clients (Firm Admin or Accountant).
- You know the client’s basic info: **First name**, **Last name**, **Email**.

#### Create a New Client

1. In the left navigation, select **Create Client**.
   
   **![01\_create\_client\_nav](https://help.remitian.com/hs-fs/hubfs/01_create_client_nav.png?width=670&height=329&name=01_create_client_nav.png)**
2. Choose the **Accountant / Client Owner** for the new client.
3. Enter the client’s **First name**, **Last name**, and **Email address**.
4. Select **Create** (or **Save**) to finish.
   
   **![02\_client\_form\_fields](https://help.remitian.com/hs-fs/hubfs/02_client_form_fields.png?width=670&height=329&name=02_client_form_fields.png)**
5. The client now appears under the **Clients** tab with the details you entered.
   
   **![03\_clients\_list](https://help.remitian.com/hs-fs/hubfs/03_clients_list.png?width=670&height=329&name=03_clients_list.png)**

#### Complete Contact Details & 2FA

1. Open the client’s record from the **Clients** tab.
2. Add a **Phone number** if it’s not already present (the client can also add this later).
3. **Two‑Factor Authentication (2FA):** Remitian supports a **six‑digit SMS code** to the client’s phone for secure sign‑in.

#### Edit or Deactivate a Client

1. From the client’s profile, select **Edit** to update names, email, phone, or owner.
2. If necessary, select **Deactivate** to disable the client’s access. (Deactivation is reversible by reactivating later; no data is lost.)

**Tip:** We use **Deactivate** instead of deleting to preserve audit history and payment records.

#### What You Can Manage on a Client Profile

From the client’s profile, you can access:

- **Tax payments** – View scheduled and historical tax remittances.
- **Tax files** – See documents submitted to the platform.
- **Linked bank accounts** – Confirm and manage banking connections.
- **Tax accounts** – Review connected revenue agency accounts.
- **Payment history** – Audit trail of payments and status changes.

**![06\_client\_profile\_overview](https://help.remitian.com/hs-fs/hubfs/06_client_profile_overview.png?width=670&height=329&name=06_client_profile_overview.png)**

**![07\_client\_profile\_sections](https://help.remitian.com/hs-fs/hubfs/07_client_profile_sections.png?width=670&height=329&name=07_client_profile_sections.png)**

Watch the full walkthrough:

<iframe data-hsv-src="https://play.hubspotvideo.com/v/44521808/id/196504648319" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="196504648319" data-hsv-style="" data-hsv-width="1920" data-hsv-height="942" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

 

- [Accounting Firms](https://help.remitian.com/accounting-firms?hsLang=en#main-content)

    - [Account Management](https://help.remitian.com/accounting-firms?hsLang=en#account-management)
    - [Payment Management](https://help.remitian.com/accounting-firms?hsLang=en#payment-management)
    - [Client Management](https://help.remitian.com/accounting-firms?hsLang=en#client-management)
    - [APIs](https://help.remitian.com/accounting-firms?hsLang=en#apis)
- [Tax Payer](https://help.remitian.com/tax-payer?hsLang=en#main-content)

    - [Payment Management](https://help.remitian.com/tax-payer?hsLang=en#payment-management)
    - [Account Management](https://help.remitian.com/tax-payer?hsLang=en#account-management)
- [Frequently Asked Questions (FAQ)](https://help.remitian.com/frequently-asked-questions-faq?hsLang=en#main-content)

    - [Account Management](https://help.remitian.com/frequently-asked-questions-faq?hsLang=en#account-management)
    - [Payment Management](https://help.remitian.com/frequently-asked-questions-faq?hsLang=en#payment-management)
    - [KYC & KYB Frequently Asked Questions](https://help.remitian.com/frequently-asked-questions-faq?hsLang=en#kyc-kyb-frequently-asked-questions)
- [Changelog](https://help.remitian.com/changelog?hsLang=en#main-content)

    - [Remitian](https://help.remitian.com/changelog?hsLang=en#remitian)
    - [TaxPay](https://help.remitian.com/changelog?hsLang=en#taxpay)
- [Video Library](https://help.remitian.com/video-library?hsLang=en)

[![1 color shield - light](https://help.remitian.com/hs-fs/hubfs/1%20color%20shield%20-%20light.png?width=150&height=38&name=1%20color%20shield%20-%20light.png "1 color shield - light")](https://www.remitian.com)

© Remitian. The Standard for Tax Payments.

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2025, Remitian Inc..

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "caption" : {
    "@type" : "MediaObject",
    "contentUrl" : "https://help.remitian.com/media-transcripts/196502734336/en.vtt",
    "inLanguage" : "en",
    "name" : "en Captions"
  },
  "contentUrl" : "https://stream.mux.com/xtx81Sl8zHxaKyLkbEy6SQdRrf5hNnJvUbjrPEF24Hk/capped-1080p.mp4",
  "dateModified" : "2026-05-26T16:14:15.319Z",
  "duration" : "PT1M19.967S",
  "height" : 942,
  "name" : "Creating and Managing Clients on the Remitian Dashboard",
  "thumbnailUrl" : "https://44521808.fs1.hubspotusercontent-na1.net/hubfs/44521808/Creating%20and%20Managing%20Clients%20on%20the%20Remitian%20Dashboard.mp4/medium.jpg",
  "uploadDate" : "2025-09-23T18:19:06.196Z",
  "width" : 1920
}
```