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Firm Cancelling or Deleting Payments in Remitian

This article outlines the steps for cancelling or deleting payments in Remitian from the firm side.

Step 1: Access Client Information

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  • Navigate to the Clients section in Remitian.
  • Select the client for whom you want to delete the payment.

Step 2: View Existing Payments

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  • Alternatively, you can access the client from the Dashboard.
  • Filter the payments to view the list of existing tax payments for the selected client.

Step 3: Select Payment to Delete

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  • Identify the payment you wish to delete or cancel from the list.
  • Click on the payment to select it.

Step 4: Delete the Payment

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  • Click on the Delete option to initiate the deletion process.
  • A confirmation prompt will appear.
  • Click OK to confirm the deletion of the payment.
  • Verify that the payment has been removed from the schedule.

Cautionary Notes

  • Ensure that the correct payment is selected before deletion to avoid accidental loss of important data.
  • Deleting a payment is irreversible; confirm with the client before proceeding.

Tips for Efficiency

  • Regularly check for any pending payments that may need to be cancelled to keep records up to date.
  • Encourage clients to notify the firm of any payment issues promptly to streamline the cancellation process.