How to Complete the KYC (Know Your Customer) Verification Process

The verification process is quick, secure, and typically takes less than five minutes to complete.

Follow the steps below to verify your identity within your Remitian account

Sign in to Your Remitian Account

Log in using your existing credentials.
Navigate to “My Account”

Click on your profile and select My Account from the dropdown menu.
Click the “Verify” Button

Select the Verify button to begin the identity verification process.
Follow the On-Screen Instructions

You will be guided through a secure verification workflow. Once completed, your account will be fully enabled for platform use.

To help you or your clients complete verification successfully, you can review or share the following step-by-step walkthrough videos:

If you prefer not to use the Plaid identity verification integration, you can verify your identity by securely uploading documents.

👉 Access the Document Collection Point:

Please upload the following:

A clear photo of the front and back of your driver’s license
One of the following documents showing your name and address matching your ID:
- Bank statement
- Notice of Assessment

If you experience issues during verification or have questions about the process, please contact Remitian Support for assistance.

To ensure security, compliance, and uninterrupted access to Remitian’s services, all users are required to complete a Know Your Customer (KYC) verification. This process confirms your identity and helps protect your account and financial transactions.