--- title: Understanding Payment Statuses in Remitian description: Remitian provides real-time payment status tracking so you can easily monitor the progress of client payments. Each payment moves through a specific sequence of statuses that indicate where it is in the workflow; from initial approval to completion (or error). Below is a detailed explanation of each payment status and what it means. --- [Skip to content](https://help.remitian.com/understanding-client-payment-statuses-in-remitian#main-content) English Show submenu for translations [More support](https://help.remitian.com/kb-tickets/new?hsLang=en) ![1 color shield - light](https://help.remitian.com/hs-fs/hubfs/1%20color%20shield%20-%20light.png?width=200&height=50&name=1%20color%20shield%20-%20light.png) Open main navigation Close main navigation - English Show submenu for translations - [More support](https://help.remitian.com/kb-tickets/new) - [Contact us](mailto:support@remitian.com) [Contact us](mailto:support@remitian.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.remitian.com/?hsLang=en) 2. [Accounting Firms](https://help.remitian.com/accounting-firms?hsLang=en) 3. [Payment Management](https://help.remitian.com/accounting-firms?hsLang=en#payment-management) # Understanding Payment Statuses in Remitian ## Remitian provides real-time payment status tracking so you can easily monitor the progress of client payments. Each payment moves through a specific sequence of statuses that indicate where it is in the workflow; from initial approval to completion (or error). Below is a detailed explanation of each payment status and what it means. ### **Categories** - ###### [**Approval Statuses**](https://help.remitian.com/understanding-client-payment-statuses-in-remitian#Approval-Statuses) - ###### [**Payment Processing Statuses**](https://help.remitian.com/understanding-client-payment-statuses-in-remitian#Payment-Processing-Statuses) - ###### [**Self-Pay Statuses**](https://help.remitian.com/understanding-client-payment-statuses-in-remitian#Self-Pay-Statuses) - ###### [**Reminder Statuses**](https://help.remitian.com/understanding-client-payment-statuses-in-remitian#Reminder-Statuses) - ###### [**Completed Outside of Remitian**](https://help.remitian.com/understanding-client-payment-statuses-in-remitian#Completed-Outside-of-Remitian) - ###### [**Exception Statuses**](https://help.remitian.com/understanding-client-payment-statuses-in-remitian#Exception-Statuses) --- ### **Approval Statuses** #### **Pending Client Approval** Your payment is waiting for approval from the client before it can proceed. **Action required:** The client must review and approve the payment. #### **Pending Accountant Approval** Your payment is waiting for approval from the accountant before it can proceed. **Action required:** The accountant must review and approve the payment. #### **Pending Representative Approval** Your payment is waiting for approval from an authorized representative before it can proceed. **Action required:** The representative must review and approve the payment. #### **Approval Overdue** The payment is still waiting for approval, but the approval request has not been completed within the expected timeframe. **Action required:** Follow up with the person responsible for approving the payment. --- ### **Payment Processing Statuses** #### **Payment Queued** The payment has been scheduled and is waiting to be processed. **Action required:** None. #### **Funds Withdrawn** The payment has been successfully withdrawn from the selected bank account and is being prepared for remittance. **Action required:** None. #### **Submission Processing** Remitian is preparing and validating the payment information before submission to the tax authority. **Action required:** None. #### **Remitted to Tax Authority** The payment has been submitted to the tax authority for processing. **Action required:** None. #### **Paid** The tax authority has successfully received and processed the payment. **Action required:** None. The payment is complete. --- ### **Self-Pay Statuses** #### **Awaiting Self-Pay Confirmation** The payment recipient has opened the payment link and must complete the required steps to confirm and submit the payment. **Action required:** Complete the payment using the payment link provided. #### **Payment Link Clicked** The payment link has been opened by the recipient, but the payment process has not yet been completed. **Action required:** Complete the payment using the payment link provided. --- ### **Reminder Statuses** #### **Reminder Queued** A payment reminder has been scheduled and will be sent on the scheduled date. **Action required:** None. #### **Reminder Sent** A payment reminder has been delivered to the recipient. **Action required:** Client must review the reminder and complete any required payment.  --- ### **Completed Outside of Remitian** #### **Paid Manually** The payment was completed outside of Remitian and has been recorded for tracking purposes. **Action required:** None. --- ### **Exception Statuses** #### **Failed** The payment could not be completed successfully. The failure reason will help identify why the payment was unsuccessful. | **Failure Reason** | **Description** | | --- | --- | | Non-sufficient funds | There were not enough funds available in the bank account to complete the payment. | | Account closed | The bank account used for the payment has been closed. | | Account not found | The bank account information could not be located by the financial institution. | | Account frozen | The bank account has been restricted or frozen and cannot be used for transactions. | | Invalid account number | The account number provided is invalid or contains an error. | | Maximum money in transit reached | The payment exceeds the permitted amount of funds that can be in transit at one time. | | Compliance check failed | The payment did not pass required compliance or regulatory checks. | | Payment returned by the tax authority | The payment was sent but subsequently returned by the tax authority. | | Error during submission | An unexpected error occurred while submitting the payment to the tax authority. | **Action required:** Review the failure reason and payment details. Depending on the cause, you may need to update banking information, ensure sufficient funds are available, reduce the payment amount, or contact support for assistance. #### **Denied** The payment was rejected during the approval process and will not proceed. **Action required:** Review the reason for the denial and create a new payment if necessary.   ### **Tips for Managing Payments Efficiently** - Always verify client and bank details before approving payments. - Using **Remitian’s reminders** will not send or schedule payments. - If a payment fails repeatedly, contact Remitian Support to investigate.   - [Accounting Firms](https://help.remitian.com/accounting-firms?hsLang=en#main-content) - [Account Management](https://help.remitian.com/accounting-firms?hsLang=en#account-management) - [Payment Management](https://help.remitian.com/accounting-firms?hsLang=en#payment-management) - [Client Management](https://help.remitian.com/accounting-firms?hsLang=en#client-management) - [APIs](https://help.remitian.com/accounting-firms?hsLang=en#apis) - [Tax Payer](https://help.remitian.com/tax-payer?hsLang=en#main-content) - [Payment Management](https://help.remitian.com/tax-payer?hsLang=en#payment-management) - [Account Management](https://help.remitian.com/tax-payer?hsLang=en#account-management) - [Frequently Asked Questions (FAQ)](https://help.remitian.com/frequently-asked-questions-faq?hsLang=en#main-content) - [Account Management](https://help.remitian.com/frequently-asked-questions-faq?hsLang=en#account-management) - [Payment Management](https://help.remitian.com/frequently-asked-questions-faq?hsLang=en#payment-management) - [KYC & KYB Frequently Asked Questions](https://help.remitian.com/frequently-asked-questions-faq?hsLang=en#kyc-kyb-frequently-asked-questions) - [Changelog](https://help.remitian.com/changelog?hsLang=en#main-content) - [Remitian](https://help.remitian.com/changelog?hsLang=en#remitian) - [TaxPay](https://help.remitian.com/changelog?hsLang=en#taxpay) - [Video Library](https://help.remitian.com/video-library?hsLang=en) [![1 color shield - light](https://help.remitian.com/hs-fs/hubfs/1%20color%20shield%20-%20light.png?width=150&height=38&name=1%20color%20shield%20-%20light.png "1 color shield - light")](https://www.remitian.com) © Remitian. 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